FAQ.
Find answers to common questions about Better Vending GoodSort machines.
Nothing. GoodSort is supplied, installed and operated at no cost to your location.
None. We make adding a GoodSort to your location quick, easy and risk free!
Nothing. After the 3 month trial period you can cancel GoodSort in writing and we will remove the GoodSort within 30 days at no cost.
GoodSort machines are a glass door fridge with internal cameras, an credit card reader, and door locking system so must be located in an indoor and secure location.
Better Vending monitors the GoodSort remotely and will visit every 1-2 weeks to clean, restock and check the GoodSort operation.
GoodSort machines use the power of a modern single fridge, so about $6–8 per month.
Yes, GoodSort machines are connected to the Internet so we can manage stock and maintenance realtime. Each GoodSort has a built in mobile network connection.
GoodSort accepts Visa and Mastercard credit and debit cards. Please note, GoodSort does not accept EFTPOS or prepaid gift cards, such as Prezzy Cards.
Sorry no. GoodSort machines are provided at no cost on the basis that Better Vending earns revenue and pays your revenue share from product sales.
We love your feedback and will take it into consideration when planning stock for your GoodSort. We then monitor purchases and adjust stocked items and quantities based on demand.
No problem. Let us know ahead of time and we will send out an extra stock delivery so the GoodSort can be restocked as required.
GoodSort machines are secure as they use AI cameras and the customers credit card details to minimise theft. General theft is covered by Better Vending.
Your Better Vending agreement requires reasonable care be taken to keep your GoodSort safe and secure, however if damage or theft does occur it is covered by Better Vending.
No problem. Just report the fault at www.bettervending.nz/service and we will get it sorted. Depending on the issue it may take 1–2 business days to resolve.
We take every precaution to ensure damage to your location never occurs, but if it does we carry Public Liability insurance to cover repair costs.
Yes. Tennis balls, squash balls, racket grips, and other accessories can safely be stored at 5 degrees up to several months.